FAQ

1. We are a factory with 13 years of embroidery experience, different from ordinary private workshops. 2. Our professional digital embroidery designers who can perfectly reproduce digital patterns. 3. We use Japanese and German imported million-level embroidery machines for high-density embroidery, creating a more layered image. 4. We use environmentally friendly and non-toxic threads to ensure your and your child's health. 5. All patches with Iron-On backing for easy use."

Our patches start at $3.99, offering a quality far superior to others while maintaining prices significantly lower. This is possible because we are a professional embroidery factory.

1.We use USPS First-Class Mail, so there generally won't be a tracking number for standard shipping. 2.We typically ship within 2 days, and delivery within the contiguous United States takes approximately 3 to 5 days. For other countries and regions, delivery times vary depending on the distance and the courier used. 3.Free shipping within the United States. For Canada, the base shipping fee is $1.99, with an additional $0.49 for each additional patch. For other countries and regions, the base shipping fee is $2.99, with an additional $0.49 for each additional patch.

Returns and exchanges are accepted within 14 days, provided the patches are in their original condition (no deliberate damage or use, and the adhesive backing is intact). Customers are responsible for the return shipping costs. For more details, please refer to our return and exchange policy.